Terms and Conditions
To sell hemp-derived products such as light cannabis (legal) and CBD on our platform or website canapalandia.com, sellers must take responsibility for the products they sell, as we only offer a platform for sales and customer management. Canapalandia is not responsible for the products sent to the customer.
- The product must comply with the Law of December 2, 2016, n. 242 (see Official Gazette) and subsequent amendments as required by current regulations;
- The shipped product must be packaged and labeled with the seller’s or agricultural company’s name, content, and quantity;
- The description must indicate the cannabinoid values, and if requested, provide product analyses. It must be stated that the use is strictly technical, as specified by current regulations, particularly in compliance with LAW 2 December 2016, n. 242, and subsequent amendments;
WHEREAS
Canapalandia is a company operating in the sale of legal hemp-derived products through and exclusively via the website canapalandia.com.
Canapalandia aims to progressively assume a leading position in this sector in Italy.
To achieve this, we intend to contribute positively with the development of specific marketing policies and systematic promotion of products;
– The Seller intends to engage in e-commerce related to products made by themselves or by third parties, adopting their specific management methods, business structure characteristics, and service modalities.
Canapalandia is a marketplace and by nature cannot offer any seller exclusivity on a particular product, thus adhering to the rules of the free market.
WHEREFORE, THE PARTIES AGREE AS FOLLOWS
– The preamble is confirmed point by point by the parties as integral parts of this contract;
– The relationship between Canapalandia and the Seller is governed exclusively by this agreement, excluding any other arrangements, unless agreed in writing.
1) THE SERVICE
The Service provided by Canapalandia is defined as Dropshipping, a sales model through which the Seller can sell a product to a Final Customer without physically possessing it in stock: Once the Final Customer makes a purchase via the website canapalandia.com, the eCommerce system transmits the order to the Seller, who prepares the package and ships it directly to the Final Customer.
The Service consists of:
– Providing the eCommerce service and the online platform canapalandia.com, where the Seller can publish their complete and updated electronic product catalog online in their designated Web space within the platform.
The Seller is responsible for independently updating prices and products, unless they delegate this task to Canapalandia upon request and compensation, should they wish to entrust the site manager with product, price, photo, video description changes, etc.
– The Seller manages the logistics of the order, including packaging preparation, packing, and shipping to the Final Customer’s address.
2) NATURE OF THE INFORMATION PROVIDED
The technical information on the website is sourced from the manufacturers, including brands, materials, and product dimensions listed in our catalog.
3) OBLIGATIONS BETWEEN CANAPALANDIA AND THE SELLER
a) The Seller grants Canapalandia the right to use their Products, images, and descriptions for the duration of this agreement for publication on the site for commercial and advertising purposes.
b) The Seller must register on the website, and Canapalandia will provide the Seller with access to publish their products and the necessary information to access and use the Dropshipping service.
c) Canapalandia commits to ensuring service continuity, except in cases of force majeure (e.g., server malfunctions, natural disasters, etc.), accidents, or technical failures. Canapalandia will promptly inform the Seller and strive to restore the Dropshipping service as quickly as possible.
The Seller commits to regularly updating the catalog on their seller page on the website. If unable to do so, they may ask Canapalandia and its staff to update it on their behalf, under compensation.
e) The Seller agrees to respect the following obligations, violation of which will terminate the agreement, and the service will cease:
f) The Seller agrees to use the Service as instructed by Canapalandia;
g) The Seller agrees to provide shipping prices for their goods across the national territory (Italy), or else this agreement will be canceled, and the service will be terminated;
4) PRICES AND DISCOUNTS
List prices are published on the canapalandia.com website (in the Seller’s personal area) in euros and apply from the date of this contract’s acceptance;
6) ORDERS AND PAYMENTS
Canapalandia will pay the Seller within 48 hours after receiving payment from the customer, excluding transaction times between banks. If sales are high, a weekly or monthly payment agreement will be made.
The Seller will ship the ordered products within the listed delivery times, without penalties for delays. Orders must be processed and shipped immediately after receipt or within 48 hours. Payments will only be made by bank transfer or credit card, unless otherwise explicitly agreed upon in writing.
Canapalandia will liquidate the order upon receiving payment from the final customer, deducting a 15% commission (this percentage varies depending on the service requested, such as if the supplier chooses not to upload their products independently).
Any discounts offered by the Seller are at their own expense. Canapalandia may apply discounts independently on the total amount without affecting the Seller’s earnings. Discounts may also be combined in certain cases.
Shipping costs are borne by the final customer and will be paid by Canapalandia to the Seller along with the total order amount, if due (e.g., if the customer spends €70 and receives a “free shipping” discount).
7) SHIPPING, DELIVERY, AND RELATED COSTS
The Seller ships nationwide at the following costs:
Each shipment is at the risk of the Final Customer, and Canapalandia is not responsible for any damages or shipping failures.
Each package must comply with the law and be packed anonymously, without reference to the contents.
It is the Seller’s responsibility to send the invoice or fiscal receipt related to the sale to the Final Customer via email, fax, or any other deemed appropriate method.
Canapalandia will do its best to meet the expected delivery times but cannot be held responsible for any delays or damages caused to the Seller. Delivery delays cannot be a reason to cancel an order.
Canapalandia will receive the tracking number and/or identification code of the shipment from the Seller, allowing Canapalandia to track, manage, and, upon request, inform the Final Customer of the shipment’s status. If a package is returned for reasons not attributable to Canapalandia, the order will be canceled. If the customer requests a refund, Canapalandia will ask the Seller to refund the Final Customer (issuing a credit note and via bank transfer), minus the initial shipping costs and return shipping fees, unless the final customer opts to pay for a new shipment to their address.
8) CLAIMS
The Seller is responsible for ensuring that the Final Customer verifies the integrity of the package and accepts delivery conditionally if necessary. Canapalandia will support the Seller in handling returns, claims, and warranties, provided that the relationship complies with the provisions of Legislative Decrees no. 185 of 22/05/1999 (Right of Withdrawal) and no. 24 of 2/2/2002 (Claims and Warranties).
Non-conforming, non-working, or defective products can be replaced only after inspection by the Seller. Defects and non-conformities must be proven by sending photographs to Canapalandia’s customer service via email. If photos are insufficient, the disputed products must be returned to the Seller.
No products will be replaced if faults or defects are due to external causes or improper use.
9) DURATION
This agreement is valid for 12 months from the date of signature and will be automatically renewed every 12 months unless terminated by either party.
Improper use of data and violation of obligations will result in service termination and contract resolution without notice, reserving Canapalandia’s right to claim damages.
10) TERMINATION
This agreement will be automatically terminated under article 1456 of the Civil Code if the Seller violates any of the obligations provided by this agreement.
According to and for the purposes of article 1353 of the Civil Code, Canapalandia may also terminate this contract without notice and with immediate effect if the Seller:
– Is subjected to bankruptcy or other insolvency procedures;
– Suffers seizure or other restrictions on their assets that affect this contract;
– Is liquidated, voluntarily or involuntarily.
Canapalandia reserves the right, at its sole discretion, to cease providing the Service, or part of it, at any time, with or without notice.
11) EFFECTS OF TERMINATION BETWEEN SUPPLIER AND CANAPALANDIA
Upon termination of this agreement, by either Canapalandia or the Seller, all of the Seller’s rights under this agreement and Canapalandia’s service provision will cease immediately. The Seller must delete all data referring to Canapalandia, in any form and on any medium it was stored.
12) EXCLUSIONS
This agreement does not establish any employment, agency, or dependency relationship between Canapalandia and the Seller. Moreover, it does not grant the Seller any power of representation of Canapalandia.
The Seller is not entitled to mention Canapalandia or its logo and must necessarily use their own brand or logo.
13) LIMITATION OF LIABILITY
Canapalandia markets the products listed on the website but does not manufacture, purchase, or personalize them. Product material and composition details are provided by the manufacturer and the Producer/Seller. Canapalandia is not responsible for any incorrect information provided by the manufacturer or seller and cannot be held responsible for damages caused by improper use of the items.
14) DATA PROCESSING
Pursuant to Legislative Decree no. 196 of June 30, 2003, the Seller acknowledges that the Personal Data communicated and/or exchanged will be processed under Legislative Decree no. 196/2003, for the purposes set forth in article 24, paragraph 1, letter b), and subsequent amendments and additions.
It is understood that the customer expressly consents to the transfer of Personal Data.